5 Questions With the creator of Bank of America’s Erica

https://bankinnovation.net/allposts/focus/prod-des/5-questions-with-the-creator-of-bank-of-americas-erica/
http://bankinnovation.net/wp-content/uploads/2020/04/canstockphoto16518345.jpg?#

You may not know his name, but you know his brainchild’s name.
Christian Kitchell is the person responsible for the creation of
Erica, the Bank of America virtual assistant that has been lauded
by industry analysts as the leading example of AI chatbots in
banking. As head of AI solutions and the Erica group at […]

https://bankinnovation.net/allposts/focus/prod-des/5-questions-with-the-creator-of-bank-of-americas-erica/