ACI Worldwide automates bill deferral option

https://www.mobilepaymentstoday.com/news/aci-worldwide-automates-bill-deferral-option/
http://nmgprod.s3.amazonaws.com/media/files/e6/5d/e65dc05a1ab2814be61d9bbb4975720f/3/social_image_7.png?#

ACI Worldwide has launched an automated service , Delay My Payment, which lets consumers automatically request delays through its ACI Speedpay solution amid the massive economic slowdown due to the COVID-19 pandemic.

The service operates within the mobile wallet feature moBills, which automates the bill payment feature where customers can request deferred payments based on predetermined criteria, according to a press release.

“This pandemic has put consumers and billers in an incredibly difficult and stressful situation — with consumers challenged to make payments and billers challenged to address consumer needs in a timely manner,” Sanjay Gupta, executive vice president at ACI Worldwide, said in the release. “Biller call centers are not equipped to handle the growing number of calls — many of which have increased by the thousands overnight — causing added frustration for consumers.”


Topics: Bill Payment, Mobile/Digital Wallet, Coronavirus / COVID-19, Mobile Payments

Companies: ACI Worldwide


Sponsored Links:


Latest Content

https://www.mobilepaymentstoday.com/news/aci-worldwide-automates-bill-deferral-option/