Bank-owned fintech automates verification with help from Amazon

Fintech Pike Street Labs (PSL), a wholly-owned subsidiary of WaFd Bank, has launched an automated voice authentication feature for the bank in collaboration with Amazon Web Services’ Lex conversational artificial intelligence (AI) software and Talkdesk, a cloud contact center. PSL creates technology solely for $21 billion WaFd Bank, formerly known as Washington Federal, Dustin Hubbard, […]