https://bankautomationnews.com/allposts/retail/barclays-employs-automation-for-cx-cost-cuts/ |

Barclays PLC is looking to increase its investment in technology and automation to improve customer experience and reduce costs. The company reported an increase in operating costs of 6% year over year to £3.9 billion ($4.4 billion) in the second quarter, driven by “continued investment in talent, systems and technology,” the company’s earnings presentation stated. […]
https://bankautomationnews.com/allposts/retail/barclays-employs-automation-for-cx-cost-cuts/ |