BAS 2020: Citizens pushes 3-year digitization plan

https://bankinnovation.net/allposts/focus/automation/bas-2020-citizens-pushes-3-year-digitization-plan/
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Citizens Bank is accelerating its digitization plans for commercial
banking, shortening a five-year deadline to three years as a result
of the COVID-19 pandemic. During the “Balancing automation and
human intervention” panel at the Banking Automation Summit,
presented by Bank Innovation, on Tuesday, Joanne Wyper, executive
vice president and head of operations at Citizens Commercial […]

https://bankinnovation.net/allposts/focus/automation/bas-2020-citizens-pushes-3-year-digitization-plan/