BAS 2020: OCR pushes automation efforts at Citi, TD

Citi and TD Bank are exploring ways to build upon simple applications of robotic process automation with optical character recognition (OCR) applications. “Like most organizations, we started with the very basic [RPA] stuff and now we are focusing on all three aspects, from the front-end to the mid-office to the back-office,” Manav Thiara, who leads […]