Cheetah Mobile, a China based provider of AI-driven robotic solutions, has introduced Fanbot, a mobile, self-service robot, to the global market, according to a press release.
In contrast to traditional vending machines, the Fanbot can autonomously identify and approach potential customers in high-traffic environments, such as shopping malls, retail stores, gyms, cinemas, libraries, hotel lobbies and airport terminals. The unit has achieved sales volume four times that of a traditional vending machine, selling one beverage every 110 seconds, according to the press release.
Through its proprietary multi-sensor fusion environment perception system, the unit uses biometric technology, not facial recognition, to identify potential customers by detecting people’s gender, age range and emotions within a 5-meter radius. Once identified, the Fanbot approaches the customer to promote products, engage in voice interactions and complete cashless transactions.
Combined with the self-developed HDLE navigation system, the mobile unit reacts to its surroundings, avoiding obstacles instantaneously and ensuring safety at all times.
The space-optimizing, high-volume design can carry up to 66 different items, including beverages, snacks, stationery, beauty products and clothing. When running low on battery or inventory, the Fanbot automatically returns to the charging dock or restocking point.
Operating with FANOS 3.0, the Fanbot creates an interactive customer experience and comprehensive sales management platform that includes surveys, performance reports, engagement data and customer feedback so the participating merchants can optimize their sales strategy.
To date, Fanbots in China have interacted with people 605,477 times and completed 455,925 transactions, resulting in a 75.3% sales conversion rate. Cheetah Mobile expects that the global launch will meet the contactless demand worldwide and drive sales for businesses across industries.
Images courtesy of Cheetah Mobile.