Citi doubling down on automation

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Citibank is ramping up its automation efforts and modernizing its platforms to maintain competitiveness and drive down costs. The $1.7 trillion bank increased its technology and communications spend 12% year-over-year in the second quarter to $2.3 billion, according to Citi’s earnings supplement.  Spending will continue to climb, Chief Financial Officer Mark Mason said during the […]

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