Despite surge in new users, challenger banks still face profitability issues

https://bankinnovation.net/allposts/focus/prod-des/despite-surge-in-new-users-challenger-banks-still-face-profitability-challenges/
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Challenger banks have reshaped the customer experience across financial services, drawing in consumers and investors alike, but that might not be enough to guarantee their economic viability . Profitability will likely come down to challenger banks’ product expansion, which would ultimately lead to cross-selling opportunities, according to fresh research from CB Insights released yesterday. “Customer […]

https://bankinnovation.net/allposts/focus/prod-des/despite-surge-in-new-users-challenger-banks-still-face-profitability-challenges/