- Digital banking provider Bankjoy announced an integration with Fiserv Portico, a full-service account processing system.
- The integration will enable credit unions working with Fiserv Portico to offer their members an online and mobile banking experience with a modern, intuitive UX.
- Headquartered in Detroit, Michigan, Bankjoy most recently demoed its technology at FinovateFall 2022.
Michigan-based digital banking provider Bankjoy has integrated with Fiserv Portico, a full-service account processing system. The integration will enable credit unions using Fiserv Portico to offer an online and mobile banking experience that will attract new members and deepen current member engagement.
“Investing in a truly cutting-edge digital banking solution can seem out-of-reach for institutions without extensive engineering resources and IT budgets,” Bankjoy CEO Michael Duncan said. “Our integration with Fiserv Portico aims to solve this by giving credit unions more flexibility to roll out the digital banking features that today’s members expect in the most efficient and cost-effective way possible.”
Founded in 2015 and built by credit union executives, Bankjoy gives credit unions the ability to offer a wide range of contemporary banking services. These services include both mobile and online banking, e-statements, online account opening, online loan origination, conversational AI, and more.
“Ongoing digital transformation over the last decade has accelerated the need for financial institutions of all sizes to deliver a state-of-the-art digital banking experience,” Duncan said. “Their success as an institution depends on this.” He added that, according to research from McKinsey & Company, the top performing financial institutions receive an average of 24-28 digital banking log-ins per account holder every month. These digital banking customers are driving revenue growth by an average of 10% to 15% each year.
Bankjoy most recently demoed its technology at FinovateFall 2022 in New York. At the conference, the company showed how its Business Banking Platform provides SMEs with a single portal for multiple business accounts, and enables them to manage multiple users, control permissions, send transfers to multiple recipients, and more.
In addition to the company’s integration with Fiserv Portico, Bankjoy has also secured out-of-the-box integrations with third-party partners ranging from Allied Payments and Savvy Money to Vertifi and UrbanFT. This week’s integration news comes a month after Bankjoy announced securing new funding in a round led by Curql Collective. Terms of the investment were not disclosed. Duncan said that the capital will help the company “help more community financial institutions thrive in an increasingly competitive environment.”