GM Financial launches phone option for virtual assistant Nanci

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SAN DIEGO – GM Financial has added phone to the capabilities of its virtual assistant, Nanci, said Michael Beste, senior vice president for reporting and research, during the Auto Finance Innovation Summit on Monday. GM Financial launched Nanci in late 2019 to digitally handle consumers’ common requests and frequently asked questions. Nanci uses artificial intelligence […]

https://bankautomationnews.com/allposts/gm-financial-launches-phone-option-for-virtual-assistant-nanci/