GM Financial to add voice integration to Nanci chatbot

https://bankautomationnews.com/allposts/lending/gm-financial-to-add-voice-integration-to-nanci-chatbot/
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GM Financial, the captive lender for General Motors, is giving its artificial intelligence-powered chatbot, Nanci, a voice. The captive recently began a program with technology provider Genesys to implement the lender’s call center as a service platform, GM Financial Executive Vice President and Chief Experience Officer Bob Beatty said at the Auto Finance Innovation Summit yesterday. “The very first […]

https://bankautomationnews.com/allposts/lending/gm-financial-to-add-voice-integration-to-nanci-chatbot/