Inside Look: BankSouth adopts conversational AI chatbot

https://bankautomationnews.com/allposts/center-of-excellence/inside-look-banksouth-adopts-conversational-ai-chatbot/
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Virtual assistants have been primarily the domain of large banks until now, thanks in part to offerings made through core providers. BankSouth, a $1.2 community bank based in Georgia, began leading the way in November 2021 with its adoption of a chatbot named RITA — or real-time interactive teller assistant — driven by conversational artificial […]

https://bankautomationnews.com/allposts/center-of-excellence/inside-look-banksouth-adopts-conversational-ai-chatbot/