Inside Look: Scotiabank’s AI automation expansion

https://bankautomationnews.com/allposts/retail/inside-look-scotiabanks-ai-automation-expansion/
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Canada’s Scotiabank is reaping the benefits of its AI investment across the bank, finding returns in the back office of its global banking marketing division, improved security on the front line, and better call center responses. Phil Thomas, Scotiabank’s executive vice president of customer insights, data and analytics, said AI is paying off in multiple […]

https://bankautomationnews.com/allposts/retail/inside-look-scotiabanks-ai-automation-expansion/