KeyBank upgrades relationship banking with human-digital approach

https://bankinnovation.net/allposts/biz-lines/retail/keybank-upgrades-relationship-banking-with-human-digital-approach/
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Share KeyBank is embracing a human-digital strategy. The Cleveland-based bank, which has $156 billion in assets, is using banker-led consulting sessions, complemented by proprietary algorithms, to connect customers with relevant solutions. “Think of the old banking world where the customer is on one side of the desk and a banker is typing into a mystery …Read More

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https://bankinnovation.net/allposts/biz-lines/retail/keybank-upgrades-relationship-banking-with-human-digital-approach/