Listen: How process mining supports automation

https://bankautomationnews.com/allposts/center-of-excellence/listen-how-process-mining-supports-automation/
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It’s a maxim of automation that banks should automate the process they want, not necessarily the process they have; another maxim is that, too often, this doesn’t happen. “If you are automating bad processes, or processes that are broken, all you’re doing is making a broken process,” Alex Day, senior vice president at process management […]

https://bankautomationnews.com/allposts/center-of-excellence/listen-how-process-mining-supports-automation/