Onfido Teams Up with Bank Millennium to Bring Innovations in Identity Verification to Customer Onboarding

  • Identity verification company Onfido partnered with Bank Millennium Poland to bring automated identity verification to its onboarding process.
  • Bank Millennium Poland was named “Best Digital Bank in Poland” in 2021 by Global Finance Magazine.
  • Onfido also announced that it was joining the digital ID program launched by The Investing and Savings Alliance (TISA).

Identity verification and authentication innovator Onfido bookended the weekend with two appearances in the fintech headlines. The company announced that it has teamed up with Poland’s Bank Millennium to automate the identity verification component of the bank’s customer onboarding process.

“Poland is seeing fast acceleration of the digitization of financial service offerings, and we’re very happy to be partnering with one of the most innovative banks in the Central Eastern Europe region,” SVP of EMEA at Onfido Oliver Krebs said. “We pride ourselves on delivering access to online services that both detect and prevent fraudulent attempts while enabling the business to scale and meet regulatory requirements.”

The partnership will enable Bank Millennium to enhance its online customer journey with an onboarding process that is quicker, simpler, and easier for customers. New users will be able to sign up with Bank Millennium with just a photograph of their government-issued identification document (ID) and a selfie video. Onfido’s AI-powered identity verification technology first ensures that the ID is legitimate, and then matches the image on the ID with the image in the selfie video. This makes sure that the individual is the legitimate owner of the ID and is physically present. By leveraging Onfido’s technology, the institution will enable new customers to onboard with the bank from any location, at any time via a fully-compliant digital experience.

“We wanted to make our process even more user-friendly and accessible on most devices, and that is why we choose to work with Onfido,” Director of the Electronic Banking Department at Bank Millennium Halina Karpińska said. “We based the changes on a detailed analysis of our onboarding flow, we also looked at best market standards and, as always, we took into account the opinions of users. Now new customers finish the process already logged in to the application, with an active account that they can immediately use.”

Bank Milllennium Poland was founded in 1989 as Bank Inicjatyw Gospodarczych BIG SA. Part of the Millennium Group since 2003, the institution offers a wide range of banking solutions for private customers, SMEs, and enterprises alike. Last year, the bank was named Poland’s Best Digital Bank by Global Finance Magazine.

To start this week, Onfido announced that it has signed on to a digital ID program for financial services sponsored by The Investing and Savings Alliance (TISA). The program is designed to develop digital identities for consumers that will enable them to create and reuse identities when working with financial institutions. Already signed up for the program are a variety of companies including a handful of Finovate alums such as Signicat, Daon, and MoneyHub. Also involved in the digital identity plan are Lloyds Banking Group, NatWest, and Barclays

“TISA’s vision to create a resuable digital ID that meets all relevant regulatory requirements, such as know your customer (KYC) and anti-money laundering (AML), and also help consumers securely prove their identity to U.K. financial services is admirable,” Onfido Global Director of Public Policy Matthew Peake said in a statement.

Founded in 2012 and headquartered in London, Onfido made its Finovate debut in 2018 at FinovateEurope. The company’s technology has helped firms deliver a 12x year-over-year improvement in fully-automated performance, as well as delivered 95% of its identity verification checks in less than 10 seconds and a 10x lower false acceptance rate.

This spring, Onfido announced a partnership with Tesco Bank. Co-founder Husayn Kassai is Onfido CEO.

Photo by Jade