Problems persist for BBVA customers after PNC’s great app purge

https://bankautomationnews.com/allposts/retail/problems-persist-for-bbva-customers-after-pncs-great-app-purge/
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The CEO of PNC said on Friday’s earnings call that he was proud of the bank’s ability to convert 2.6 million BBVA USA customers, citing technology as a key factor. But some BBVA customers tell a different story — one about a poorly executed, manual conversion. The $553.5 billion Pittsburgh-based PNC, which completed its $11.6 […]

https://bankautomationnews.com/allposts/retail/problems-persist-for-bbva-customers-after-pncs-great-app-purge/