Scotiabank uses AI to automate targeted sales pitches

One of Canada’s largest banks is leveraging its artificial intelligence (AI) platform to automate sales pitches to customers. Scotiabank last week debuted C. Mee, pronounced “see me,” a new tool designed to improve the customer experience, and approximately 10 million Canadian retail banking customers are now engaging with the tool. C. Mee leverages the $901.8 […]