Searching for Mana: And the Oscar Goes To…Jacqueline Dewey, British Bank Awards

Jacqueline Dewey (CEO, Smart Money People, British Bank Awards) sits down with Lloyd to talk about how her company is helping to build trust and transparency in financial services. Run by Smart Money People, but fully voted for by customers, the British Bank Awards have been named by many as ‘the Oscars of the banking world”.

After entering the industry with Prudential, Julie developed her expertise in banking and finance leading at such companies as Egg, and later Barclays, or Noodle – now Credit Karma. In August 2020, she joined Smart Money People, which is UK’s #1 review and insight platform for financial services.

In this episode, Lloyd and Jacqueline discuss the ways Smart Money People delivers industry-leading customer insight through the power of consumer reviews and how the British Bank Awards has already been voted for by 90,000 consumers to unearth UK’s best financial companies. Later they delve into Jacqueline’s view on the fintech landscape, the power of fintech influencers, online events, and Jacqueline’s growth mindset!

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Episode Highlights:

06:29: How Smart Money People and the British Bank Awards shape the UK’s fintech landscape

13:45: Customer focus at the heart of fintech 

15:57: The power of fintech influencers

20:19: Would BBA go online

27:44: Jacqueline’s Mana