Tech Focus: Do chatbots have a long-term future after COVID-19 bump? 

https://bankinnovation.net/allposts/biz-lines/retail/tech-focus-do-chatbots-have-a-long-term-future-after-covid-19-bump/
http://bankinnovation.net/wp-content/uploads/2020/05/chatbot-pixabay-548x309.png?#

Share For Advia Credit Union, digital chatbot technology from LogMeIn was a “saving grace” according to Joli Hensley, manager of digital channels. The chatbots, which answered basic questions about COVID-19 relief and online banking, helped credit union employees focus on more complex questions and kept the credit union from outsourcing customer service calls to a …Read More

Start Your Free Week Trial Today!

Subscribe now to start your free trial and continue reading. Just $5 per week after.*

Keep Reading

*Option to choose between monthly and annual billing.

Already subscribed? Log in below.

https://bankinnovation.net/allposts/biz-lines/retail/tech-focus-do-chatbots-have-a-long-term-future-after-covid-19-bump/