Umpqua’s Go-To sees usage spike as customers avoid branches 

https://bankinnovation.net/allposts/biz-lines/retail/umpquas-go-to-sees-usage-spike-as-customers-avoid-branches/
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Portland-based Umpqua Bank, which has almost $29 billion in assets, is seeing a significant spike in volume on its Go-To app, a digital tool that allows customers to message a banker of their choice. According to Brian Read, Umpqua’s head of retail and small business banking, enrollment on the platform has spiked 30%, while interactions …Read More

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https://bankinnovation.net/allposts/biz-lines/retail/umpquas-go-to-sees-usage-spike-as-customers-avoid-branches/