Umpqua’s Go-To sees usage spike as customers avoid branches

Portland-based Umpqua Bank, which has almost $29 billion in assets, is seeing a significant spike in volume on its Go-To app, a digital tool that allows customers to message a banker of their choice. According to Brian Read, Umpqua’s head of retail and small business banking, enrollment on the platform has spiked 30%, while interactions …Read More

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