Weekly Wrap: KPIs move beyond counting bots deployed, look to business value

https://bankautomationnews.com/allposts/center-of-excellence/weekly-wrap-kpis-move-beyond-counting-bots-deployed-look-to-business-value/
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This week, Bank Automation News drilled down on key performance indicators (KPIs) for bots, and process discovery, or the pre-automation analysis of processes. While it’s common practice to use purely operational KPIs, such as measuring bots deployed, experts say a better practice is to align bot KPIs with business goals. One key step to determining […]

https://bankautomationnews.com/allposts/center-of-excellence/weekly-wrap-kpis-move-beyond-counting-bots-deployed-look-to-business-value/